Cancellations & Refunds
Submitting an online registration is a commitment to attend a class. You are responsible for payment of the class fee unless cancellation is submitted in writing at least five working days prior to the scheduled class.
Payment Payment for online registration may be made by purchase order, check, or credit card (via PayPal). Purchase orders and checks must be submitted within ten business days of online registration.
Enrollment Enrollments are accepted in order of receipt. Most classes have maximum and minimum enrollment requirements. Registrants are notified in advance if a class must be canceled due to low enrollment. If a class is full, registrants are notified and placed on a waiting list.
Confirmation You will receive confirmation of your registration by e-mail, fax, US mail, or AV mail prior to the scheduled training date.
Class cancellations – If a class is canceled by SCOE, notification will be sent to all registrants at least five working days prior to the scheduled class date.
Refunds and no shows If you need to cancel your registration, please submit written notification to the registration contact at least five working days prior to the scheduled class to avoid a cancellation fee. You can find the contact information for the class by visiting the My Classes section of the website and logging in to your account. Cancellation fees are approximately 30% of the class fee. Refunds are not given for "no shows" or registrations canceled on the day of the class.
Day-of-class registration Because class materials are prepared in advance, day-of-class registrations are generally not accepted. It is suggested that you call ahead to confirm space availability and determine if day-of-class registration is allowed for the class you want to attend. In all cases, pre-registered participants have priority access to classes.
Phone registration Telephone registrations are not accepted, but you are encouraged to call the class contact person if you have questions about the class or the registration process.
Note about food served at workshops We cannot accommodate special dietary requirements when serving food at our workshops. If you have specific dietary needs or preferences, please provide your own meals.